Yesterday afternoon 2.40 pm while I was busy in the office my mobile rang, a Johannesburg no. appeared on my screen and I answered. A lady, whose first language was not English wanted to know how I was. I asked who was calling and she said she was calling on behalf of Edgars and could she take a few minutes to tell me about some special offer. I said no, it is not a good time as I am busy.
At 4.21 pm she started calling again, by them I was busy in the kitchen so I did not answer but responded with a text saying that I was busy. Between then and 5.31 she called again 5 times, each time I responded with a text saying that I was busy except for the last call because by then my patience has run its course and I just cut the call then blocked all further calls from that number. She might have called again and again yesterday but at least I was not being bothered.
This morning at 8.45 am the calls started again but from a different Johannesburg number. At that point Ozzy, Milo and I were having our all important bonding session so I cut the call. I assume that she then called my office and home lines in quick succession none of which I answered.
At 10.46 she called again, I answered and told her that I was not interested in whatever it is she is trying to sell me and to please stop calling me.
Does Edgars really condone harassing their customers to this extent? This experience has put me off Edgars even more, their shops have nothing I want to buy, there is never anyone to assist you, should you find something you might like you have to stand in a forever queue to try it on and then another forever queue to pay for it. Their customer service SUCKS!
Not going back to Edgars – EVER!